Exceptional Service at Incredible Value
Tenant Representation fees are generally paid by landlords and property owners at market rate commissions, which are contingency-based. We do not require a retainer, and we do not charge our clients hourly fees. Our fees are market driven and consistent across all building alternatives, and we only get paid when we successfully complete a transaction for our client.
Program, Project and Construction Management fees can be structured to meet the needs of each client. A percentage of the hard cost of construction is the industry standard, but compensation can be based on a fixed fee per square foot, monthly retainer or other arrangement.
Lease Administration & Advisory fees vary based on clients’ individual needs, and are structured to provide a cost effective solution for every client.
Lease Audit fees are provided on a contingency success basis if we identify a potential claim. We provide clients and prospective clients with a complimentary review of their lease and operating charges to determine whether to go forward with a more detailed investigation.
Planning + Design fees are similar to lease administration and advisory and vary based on clients’ individual needs. Our team can help determine optimal sizing, adjacencies, growth trajectory, functionality, open-spacing acoustics, as well as compare alternative efficiencies between multiple options. Typically, most of the expenses incurred with our planning + design team are reimbursed by the landlord as marketing expenses. Other fees are paid for out of the landlord funded tenant improvement package. On occasion, our clients contract directly for specialized service on a case-by-case basis.
Culture Consulting fees are dependent on travel, time requirement, group dynamics and other circumstances unique to each company and executive team. Hughes Marino is proud to have been voted #1 Best Workplace by Fortune Magazine, as well as the #1 Best Place to Work by regional Business Journals. We have won countless awards for our amazing culture—and after having been asked by dozens of companies for advice, Shay Hughes, President & COO of Hughes Marino, began speaking to organizations on the subject and providing private culture consulting for numerous small and large companies throughout the nation.
Frequently Asked Questions
Tenant brokers are compensated by the landlord, not the tenant. Just as a residential agent has a listing agreement to sell a home, landlord brokers have commission contracts to lease their buildings. When you sign or renew a commercial lease, the landlord pays a commission. If you don’t use a broker to help you, the landlord broker typically receives the entire commission. If you use a separate broker, the landlord broker splits it with them. This means you receive full, dedicated representation at no out-of-pocket cost.
Hughes Marino works for tenants, not landlords.
Yes. Landlords pay commissions on renewals, similar to new transactions. After all, should you move out, they would be obligated to pay a commission on a new transaction with another tenant.
This means you have every reason to involve an advisor in your renewal. The guidance, market data and negotiating leverage come at no cost to you, and your landlord is already expecting to pay a commission whether you’re represented or not. Going unrepresented doesn’t save the landlord money; it just removes the advocate from your side of the table.
Residential and commercial real estate are extremely different practices: market knowledge, transaction structures and negotiating norms all differ.
A residential agent is not equipped to analyze CAM expense clauses, evaluate tenant improvement allowances against submarket benchmarks, structure termination rights or navigate a complex LOI negotiation. For any commercial space—office, industrial or retail—you need a commercial tenant advisor, ideally one who works exclusively on behalf of tenants.
