Caring Translates to Better Customer Experiences

Hughes Marino has proven time and again that employees are their most treasured asset. This is the fourth year for the company’s acknowledgement as a Best Places to Work winner.

“We believe that if our team members are happy, fulfilled and motivated, then their output will in turn yield great results for the company,” said President, COO, and co-owner Shay Hughes.

To that end the company built out its innovative downtown workspace as a contemporary model for a relaxed but engaging and supportive office space. It boasts a comfortable “living” space, including a large room with a flat screen TV, billiards, shuffleboard and Ping-Pong tables, gourmet kitchen, a putting green in the entertainment area, and an on-site gym with shower facilities.

Hughes Marino encourages music within the workplace, with a guitar and baby grand piano on-site for the musicians on the team.

The office itself is LEED certified as a green building.

“While perhaps unconventional, we have always led with the idea that our team members are an extension of family,” Hughes said. “When you start from that standpoint, and combine that with our 10 Core Values that everyone on our team embodies, it’s a pretty simple recipe for a happy, tight-knit team and strong foundation to build on. It encourages them to deliver quality service to our clients and our company. As a result, our programs allow individuals the opportunity to be happy, fulfilled and ultimately successful in both their personal and professional lives.”

…

This article originally appeared in the San Diego Business Journal, which can be read here.